Terms of use & text messaging.

Text messaging program

Meadowcrest Family Physicians uses text messaging to communicate with patients for purposes such as appointment reminders, billing notifications, and care coordination. You are not required to opt in as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care.

Message frequency

Message frequency may vary.

Cost

Message and data rates may apply.

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.

Security of text messages

Text messages sent via SMS and RCS channels are not fully secure and may not be HIPAA-compliant; however, we take reasonable precautions to safeguard your privacy by restricting the content of these messages to non-sensitive notifications. Any messages containing detailed Protected Health Information (PHI) will be sent via a separate, secure messaging channel.

Your privacy

Your privacy is a priority. Your mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We will not use your number for unrelated marketing without your express written consent. Your consent data will not be shared with any third parties for marketing or promotional purposes. For more information, see our Privacy Policy.

How to opt out

You may opt out of receiving text messages at any time by replying “STOP”. You will receive a final confirmation text to verify you have opted out. No further messages will be sent. If you would like to rejoin, you can authorize us to restart by texting “START”.

How to get help

For help, reply “HELP” or contact us at (352) 795-0644.

Changes to these terms

We may update these Terms of Use from time to time to reflect changes to our messaging program or for operational, legal, or regulatory reasons. When we make material changes, we will revise the “Last updated” date at the top of this page.